Modern communication has become an integral part of text messages for both personal and business use. It is even more critical that your company archives mobile communication data sent and received by mobile devices because of their increasing use in the industry.
Texting is still a popular method of communication for many organizations and users. Users enjoy high open-and-reply rates. These messages are not permanent, so it presents challenges for recordkeeping. In many cases, proper archiving is required bylaw. All SMS messages must be archived in compliance by all governmentagencies, departments, and regulated industries (FINRA, MiFID II).
Businesses in highly regulated fields like finance or healthcare will need text message archives. This is one of their most important processes. More businesses, from startups to established companies, realize the necessity of a mobile message archivingplatform. This will allow them to be compliant, productive, as well as save time and money.
Many professionals in different industries and entrepreneurs are unaware of the importance of mobile text message archives and the negative consequences of not having one. Because texting, smartphones, and chat apps are now integral parts of our workforce, businesses need to track every text-based communication within their premises.
On the other hand, Verizon is one of the wireless carriers that use message archiving. It involves keeping call records as well as cell towers for up to one year. Text message data can be kept for up one year. Actual text messages can be kept for three to five days. Verizon message archiving captures SMS and MMS so they can be archived with a customer’s storage vendor.
Also, Verizon archiving lets your employees exchange text messages while all communication is securely captured and archived with minimal user effort. Text messages can be captured and archived while employees are traveling if they require it. This is the easiest way for finance, government, and other organizations to archive and record employee SMS and MMS communications. All SMS and MMS, including metadata and content, such as text, images, audio, and video attachments, are stored on company servers or an archive cloud provider of choice. They can be downloaded, searched, and e-discovery.
A mobile text archiving solution in your business will allow you to keep the information necessary to build your company’s history. It is crucial to ensure that communication data can be retrieved years later as technology evolves.
In that way, employees have the option to archive text messages. This allows them to access work-related information without either storing it on the device or accessing it on a server. This allows for greater productivity from both IT staff and employees and more efficient backups and restoration processes.
If you are looking for a mobile-based messaging company, TeleMessage has a network archiver that you can trust. To learn more, contact us at (+972 (3) 9225252.